Frequently asked questions
A few practical answers before you send the details.
Lifting
Can you move items up stairs?
Yes, subject to the item and stair route. We may recommend a stair climber or another approach after assessment.
Do you handle machinery?
Yes. Send dimensions, weight and access details so we can assess the movement.
Access
Can you lift through a window or balcony?
We can assess external lifting where internal access is unsuitable. The site and opening must be reviewed first.
Can you handle basement access?
Yes. Please send photographs and measurements of the route.
Crews
Can I book crew without transport?
Yes, crew-only support is available for suitable jobs.
Transport
Can you provide a vehicle and crew?
Yes. We can coordinate a suitable vehicle and handling crew.
Can you arrange HIAB transport?
Yes, where the load and site access make HIAB-assisted transport appropriate.
Coverage
Do you work outside London?
Yes. We are London and Surrey based with UK-wide capability for suitable jobs.
Quotes & bookings
What information do you need to quote?
Item dimensions and approximate weight, collection and delivery postcodes, preferred date, and clear photos of the item and access.
Have something difficult to move?
Send us the details and photos and we’ll assess the most suitable solution.